FAQ: General Questions & Answers About McAlister's Deli

Question 1

What is the address for McAlister's� headquarters?

Accepted Answer

5620 Glenridge Dr., NE � ATLANTA, GA 30342

Question 2

How do I find the McAlister's closest to me?

Accepted Answer

To find your nearest McAlister's, please visit our Locations page.

Question 3

What are the operating hours for McAlister's?

Accepted Answer

Operating hours vary by restaurant. Please visit our Locations page to find the specific hours for your closest McAlister's.

Question 4

How do I find nutritional information for McAlister's menu items?

Accepted Answer

Please visit our Menu or Nutritional Information page.

Question 5

How can I place a McAlister's catering order?

Accepted Answer

Please visit our Locations page to find your closest McAlister's. You can discuss your event details directly with the restaurant. If you would like to find out more about our catering, please visit our Catering page. We look forward to serving you!

Question 6

How do I order on the go?

Accepted Answer

You can use our McAlister's mobile app or click on Order Now from our website.

Frequently Asked Questions

General

What is the address for McAlister's® headquarters?

How do I find the McAlister’s closest to me?

When will there be a McAlister’s in my community?

What are the operating hours for McAlister’s?

How can I share my feedback regarding my recent experience at McAlister’s?

How can I find my gift card balance?

Will you sponsor my event/fundraiser/charity?

How do I apply for a position at a McAlister’s restaurant?

How do I apply for a position at McAlister’s headquarters?

How can I become a franchisee?

I cannot find an answer to my question on this website. What can I do?

Food

How do I find nutritional information for McAlister’s menu items?

How can I place a McAlister’s catering order?

Can I order catering through the app?

Online ordering & mobile app

How can I get the McAlister’s mobile app?

What is the difference with this new app?

Why is this app asking for permissions to have access to my Location?

I don’t have a smartphone. How can I place my order?

What do I do if I forget my password?

Whom can I contact with issues or questions?

How can I place a McAlister’s catering order?

McAlister’s Rewards

Do I need an account to participate in the McAlister’s Rewards program?

How do I earn rewards?

How do I redeem points/rewards?

Will I earn points for anything I purchase from McAlister’s?

Can I redeem more than one McAlister’s Rewards offer or reward on my order?

Can I earn points on the purchase of gift cards?

Do my points expire?

Tea Pass

How do I purchase a Tea Pass?

Do I need to be a member of the McAlister’s rewards program to purchase a Tea Pass?

How do I redeem my Tea Pass?

How many times can I redeem my Tea Pass in a day?

Why was I charged a fee when redeeming my Tea Pass?

What beverages can I get with my Tea Pass?

Can I purchase my Tea Pass at any location?

I did not receive my Daily Tea reward after purchasing. What do I do?

How do I cancel my Tea Pass?

Can I get a refund if I don’t use my Tea Pass?

Are there any low contact options for redeeming my Tea Pass?

Can I purchase a Tea Pass as a gift for someone else?

Will I still get rewards points when using my Tea Pass?

Can I use my Tea Pass with a third-party delivery service?

Can I add flavor shots to my beverage?

Need further help?